Refund policy
Last updated: November 13, 2026
CLINKER DEPT items are made to order. Please read this policy before you buy, and check the Size & Fit page if you are unsure about cut or measurements.
What we can help with
If your item arrives damaged, is printed incorrectly, or is the wrong item, email us within 30 days of delivery at clinkerdept@gmail.com. Please include your order number and a clear photo of the issue. We will replace the item or refund you.
What we cannot cover
Because each piece is printed after you order, we cannot accept returns or exchanges for size, fit, color preference, or a change of mind. Our tees are a boxy, cropped, drop-shoulder cut, not a regular-cut tee. Please use the Size & Fit page, including the measurement tables, before you order.
How a refund or replacement works
Once we approve a defect, misprint, damage, or wrong-item request, we will either send a replacement or refund the item to your original payment method. We will tell you which option applies when we reply.
Questions
Email clinkerdept@gmail.com and we will help.